Analyst-Marketing

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

This is a highly analytical and strategic role focused on retention and churn mitigation within the Verizon Business Group. This individual will provide strategic analytical support to the base marketing team, as well as to the migrations program and campaign managers by sharing data insights, deep-dives, and accelerating action plans aligned with marketing opportunities. This role will require developing executive-level presentations and crafting compelling slides to communicate strategies and results. This role will also be responsible for proactively maintaining and updating views that capture performance and impact to targets, driving recommendations for program and campaign optimization and adjustments. Additionally, this role will act as a conduit to adjacent teams including Business Intelligence, Finance, Pricing and Promotions.

In this role you will be responsible for:

• Developing and managing recurring analyses, insights, and unique data visualizations to optimize migration programs and campaigns

• Analyzing migration performance by distilling complex data sets into concise and actionable data insights. This work will be used to further refine marketing campaign strategies to improve retention and mitigate churn. Ability to package fact-based recommendations clearly and “tell a story” with data to leadership is critical for success in this role.

• Tracking and analyzing the performance of select customer segments and sub-segments while tying performance to overall base trends

• Serving as a subject matter expert for proactive, recurring, and nuanced insight generation to help dictate the conversation around churn & provide strategic guidance to stakeholders and leadership across Verizon Business Group

• Acting as a conduit to cross-functional teams, including Business intelligence, Device & Pricing, Finance, and Business Markets to align on goals and strategies 

What we’re looking for...

You’ll need to have:

• Three or more years of relevant experience required.

• Experience with marketing analytics and driving actionable insights.

• Experience with data visualization and communicating strategies and outcomes to stakeholders at all levels.

• Familiarity with tools such as Google Analytics, CRM software, or data visualization platforms like Tableau

Even better if you have one or more of the following:

• Telecom or subscriber services experience.

• Experience marketing to Business Markets customers

• Experience analyzing large datasets to derive actionable insights. 

• Understanding of direct marketing and Sales best practices across key tactics (Email, Direct Mail, SMS, Digital, Outbound, etc).

• Experience with pricing, promotions, or finance

• Strong written and verbal communication skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.