Senior Technical Program Manager

Drive the product roadmap and execution for the Windows MDM platform and device provisioning stack, including policy deployment, device lifecycle, configuration / state enforcement, and Intune scenarios -- in partnership with the Intune team, which owns the first-party cloud service. Partner with Software Engineering across client, service, and cloud control plane teams to design and ship end-to-end enterprise scenarios (onboarding to policy to compliance to remediation). Engage directly with enterprise IT admins, IT leadership, and field teams; communicate the Windows manageability value proposition (security, compliance, cost reduction, modern management) and run customer feedback loops into product requirements. Drive continuous improvement of platform fundamentals -- security, performance, automation, quality, and validation -- including investments that improve Intune service scalability. Define success criteria, ship plans, and data-informed metrics (policy success rates, deployment friction, usage) for cross-functional projects, and ensure alignment across organizations. Partner with support, field, and engineering teams on customer issues and feedback, and represent Windows manageability in cross-team and partner forums. Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development. 2+ years of experience managing cross-functional and/or cross-team projects. Experience defining and shipping enterprise software, manageability, device management, or platform capabilities. Bachelor's Degree AND 8+ years of experience in engineering, product/technical program management, data analysis. OR product development. OR equivalent experience. 6+ years of experience managing cross-functional and/or cross-team projects. Hands-on experience with Windows MDM, Group Policy, provisioning, update/compliance flows, Autopilot, or Intune (or an equivalent MDM platform). Experience driving enterprise customer feedback loops into product requirements and translating customer pain points into shipped product changes. 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).