Cloud Solution Architecture IC4

Provide architectural reviews and technical guidance to **Support for Mission Critical (SfMC) customers**, focusing on the reliability, security, and performance. Identify architectural risks, design gaps, and operational inefficiencies across services. Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through **proactive engagements** and **deep technical assessments**. Drive creation and reusability of IP including **scripts, tools, and technical documentation** to support scalable SfMC engagements. Act as a **trusted advisor** to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation. Provide Technical Leadership & Scale Innovation: Mentor and upskill others, contribute to frameworks, methodologies, and intellectual property, lead cross-functional collaboration, share industry insights, and drive improvements that enable scalable, repeatable customer and partner success. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience 10+ years of experience in cloud data platforms, with a strong focus on Azure. * Hands-on experience with Azure Databricks, Azure Machine Learning, Azure Data Factory, and Azure AI services (including Cognitive Services and OpenAI) in secure environments, including data warehousing, ETL pipelines, and real-time data processing. * Proven expertise in data engineering, data science workflows, and ML model deployment using Azure tools. * Experience designing and implementing end-to-end AI/ML solutions in enterprise environments. * Strong understanding of distributed computing, big data processing, and data lake architectures. * Familiarity with Cosmos DB and SQL Server will be helpful. * Experience with Azure architecture, including IaaS, PaaS, and serverless components. * Ability to use debugging tools, trace analysis, and source code to troubleshoot and optimize performance. * Solid understanding of networking, security, and resilience in cloud-native applications. * Strong problem-solving skills and ability to work collaboratively in cross-functional teams. * Excellent communication skills in international environments - both spoken and written English. * Effective learning and presentation skills, with comfort in addressing both small and large audiences. * Ability to work under pressure and meet deadlines. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *