Chief Data Office - Data Management Associate

The CIB AI/ML Governance collaborates intimately with the Firmwide Chief Analytics Office, Model Risk Governance & Review, Legal, Compliance & Controls to establish and enforce policies and standards that promote responsible AI/ML and Generative AI model development and usage. They engage business and technology stakeholders across the Commercial & Investment Bank's lines of business to ensure processes, tools, and controls are in place to support and incorporate AI/ML implementation best practices.

As an Sr Associate on the AI/ML Governance team within the Commercial & Investment Bank (CIB), you will have the opportunity to contribute to multiple strategic, global initiatives. This role allows you to be at the forefront of AI/ML governance, providing you with the chance to champion and support realization of CIB’s AI/ML and Gen AI priorities.

Job Responsibilities: 

• Support the design and build of CIB AI/ML Governance executive management reporting and dashboards
• Rollout CIB AI/ML Governance processes by updating documentation (procedures, charters, operating models, job aids, etc.) and developing & delivering effective communications and trainings
• Monitor compliance with governance and control requirements and engage stakeholders to remediate issues
• Deliver process automation using industry standard tooling available in the Bank. 
• Build and maintain operational dashboards for stakeholders (Data Use leadership, approvers, requestors teams) with drill-down views by LOB, data products, sensitivity tier, geography etc.
• Experience designing KPIs and building dashboards in a BI tool (e.g., Tableau/Power BI/Qlik) and creating reliable datasets for reporting.
• Strong ability to communicate insights: turning metrics into decisions, not just visuals.
• Enhance and streamline AI/ML governance by helping to define and implement the strategic roadmap for firmwide and CIB governance tooling

Required qualifications, capabilities and skills:

• The candidate must be self-motivated with the ability to work in a fast-paced, results-driven environment.  
• Strong data analysis and problem-solving skills
• Build or product-manage automation to reduce manual reviews and improve consistency
• Strong verbal, written, presentation and communication skills, including use of Excel and PowerPoint
• Hands on experience using Tableau and/or Alteryx 
• Demonstrated ability to interact and work effectively with management and other stakeholders to support the goals of the business
• Prior experience in AI/ML and GenAI delivery in financial services industry
• Strong interpersonal and relationship building skills
• Ability to thrive in a changing work environment
• Ability to execute tasks and effectively manage to changes in plan

Preferred qualifications, capabilities, and skills

• Knowledge and understanding of a broad set of CIB products and processes is a plus.
• Technical architecture capabilities is a plus.
• Proficient in automation tools like Python, UiPath, Alteryx etc. 
• Proficient in BI tools like Tableau and Qlik. 
• Desire to create structure for data and drive results and utilization of this structure in order to improve the JPM framework/environment.
• Strong data analysis, data management and problem solving skills. Business analysis and reporting skills are a plus.
• Demonstrated interest in emerging technology and “Generative AI” in the financial services industry.