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Assistant Manager-Auditors-DRG

EXL

Posted 5 Nov 2026

ChennaiHigh payGreat Place to Work
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  • ADDITIONAL AND ESSENTIAL RESPONSIBILITIES:

    • Follow every aspect of SOP without fail. 
    • Complete received Audits for quality review and ensure quality output.
    • To achieve Quality SLA and quality production target.
    • Excellent verbal and written communication.
    • Follow project related protocols and instructions. 
    • Escalate issues, identify error trends.
    • Update all the required monitoring trackers. 
    • All emails from Leads/Manager should be answered promptly without fail.
    • Ensure to adhere with HIPAA compliance.
    • Good excel skills. 
    • Flexibility
    • Good Communication

Responsibilities

  • Responsibilities and Essential Functions:

     

    • Perform comprehensive secondary quality audits on inpatient medical records reviewed by DRG Auditors.
    • Validate accuracy of principal and secondary diagnoses, procedures, POA indicators, discharge disposition, and final DRG assignment.
    • Ensure compliance with IPPS regulations, ICD-10-CM/PCS guidelines, official coding conventions, and payer/client-specific requirements.
    • Adhere strictly to all Standard Operating Procedures (SOPs) without deviation.
    • Ensure 100% compliance with HIPAA and data security standards at all times.

      Use quality tools, 3M software, NLP tools, and internal systems effectively for audit and reporting activities.
    • Demonstrate strong working knowledge of Microsoft Excel, Outlook, and Word for documentation and reporting.
    • Follow all project-specific protocols, workflows, and client instructions.

       

    • QC check
    • Follow every aspect of SOP without fail 
    • Complete received Audits with Quality
    • To achieve Quality and production target
    • Follow project related protocols  and instructions 
    • Escalate issues, identify trends...
    • Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
    • Check with Manager /TL in case of clarifications 
    • All emails from Manager should be answered promptly without fail
    • Problem solving skill sets
    • Ensure compliance of entire team for HIPAA,OIG

Qualifications

  • Qualifications: 

    • Education - Bachelor’s Degree in Science or Nursing.
    • CPC/CPMA; Min. 3+ Years experience  After Certification

       

    1. 4 years to 12 years’ experience in medical coding IVR and General surgery
    2. Working in Quality team is an added advantage.
    3. Minimum 5 years of experience in Inpatient DRG coding or auditing.
    4. Minimum 1–2 years of experience in a Quality Analyst or Quality Auditing role.
    5. Preferred Qualifications (Desirable Criteria)
    6. Prior experience conducting IP DRG quality audits.
    7. Hands-on exposure to 3M encoder software and NLP tools.
    8. Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting.
    9. Experience working in SLA-driven, high-compliance healthcare environments.

     Communication: Strong written (documentation) and oral communication skills 

    Working Hours:

    1. 40 hours per week as Full-time employee
    2. Shift time: 08:00AM TO 05:00PM IST
    3. Weekends Off

    Telecommuter/Internet requirements, if applicable:

    1. High Speed internet connection at home, must be broadband
    2. Must understand and adhere with telecommuter policy