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Executive

EXL

Posted 23 Oct 2026

High payGreat Place to Work
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  • Handle customer accounts and outstanding receivables
  • Contact customers for payment status and details
  • Resolve payment-related queries and disputes
  • Maintain quality, productivity, and customer service standards
  • Demonstrate ownership and sound decision-making
  • Effectively manage workload and priorities

Responsibilities

    • Follow up with customers for outstanding payments
    • Make collection calls and obtain payment commitments/details
    • Resolve disputes and account-related queries
    • Maintain accurate records of collection activities
    • Prioritize and manage assigned accounts
    • Escalate complex or unresolved issues appropriately
    • Meet collection, quality, and productivity targets
    • Provide professional customer service
    • Use Excel and other systems for tracking and reporting
    • Collaborate with internal teams for account resolution

Qualifications

  • 1 - 3 Years exp. With good communication