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Assistant Manager

EXL

Posted 27 Oct 2026

BengaluruHigh payGreat Place to Work
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  • Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.
  • Allocate work, review performance and provide coaching and feedback.
  • Act as first escalation point for operational exceptions and stakeholder queries.
  • Review billing requests for completeness, coding, tax and approval requirements.
  • Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
  • Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
  • Perform invoice uploads to customer portals and monitor acceptance or rejection status.
  • Complete billing reconciliations and support revenue and AR month-end close activities.
  • Prepare billing accuracy, timeliness, unbilled and exception reports.
  • Review SOPs, controls, reconciliations and management reports.

Identify root causes, corrective actions and improvement opportunities

Qualifications

  • Bachelor or Master degree in Finance and Accounting 6 - 9 Years - billing