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Assistant Manager

EXL

Posted 3 Nov 2026

PuneHigh payGreat Place to Work
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  • Manage a team of 15-18 Analysts.
  • Ensure daily productivity, accuracy, and SLA adherence.
  • Manage escalations involving complex fraud cases.
  • Coordinate with Client teams on critical incidents. Internal fraud operations documentation highlights deepfake detection, tampering analysis, document verification, fraud review, and governance oversight.

Responsibilities

  • Coordinate team tasks, assist in project management, handle customer inquiries, and prepare reports.

Qualifications

  • Graduate 2 - 5 Years