Research EXL before you apply
Check ratings, real-employee reviews, verified pay, and interview difficulty.
A Senior Administrator plays a key role in managing and supporting the administrative functions of an organization.
• Act as process expert for policy setup and financial processing
• Handle complex and non-standard transactions
• Provide guidance and resolution for process-related queries
• Ensure adherence to data accuracy and financial integrity standards
• Drive quality assurance, audits, and root cause analysis
• Identify and implement process improvements
• Conduct training and mentoring
• Support transition and knowledge management
Responsibilities
They manage office systems, coordinate schedules, provide administrative support, supervise staff, prepare reports, implement policies, and maintain effective communication within the organization
• Act as process expert for policy setup and financial processing
• Handle complex and non-standard transactions
• Provide guidance and resolution for process-related queries
• Ensure adherence to data accuracy and financial integrity standards
• Drive quality assurance, audits, and root cause analysis
• Identify and implement process improvements
• Conduct training and mentoring
• Support transition and knowledge management
Qualifications
6-9 years of relevant experience