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Minimum Requirements:
- Candidate should at least be a graduate.
- Candidate should be conversationally fluent in English and be able to read and write clearly and concisely.
- Preference will be given to candidates with experience in training identification, assignment, and coordination.
Desired Skills and Knowledge
- Desired if candidate has an experience in training coordination role, ideally within construction, civils, or multi-utility sectors.
- Proven ability to manage multiple training events efficiently and with attention to detail.
- Excellent organisational skills with the ability to juggle multiple priorities.
- Experience using learning management systems, particularly Competency Cloud.
- Capable of managing your own workload and meeting SLAs (e.g., via Freshdesk).
- Confident in interpreting and analysing data (e.g., using Power BI).
- Excellent verbal and written communication skills with a strong command of the English language.
Training Coordinator – Key Responsibilities
As a Training Coordinator, you will play a vital role in supporting our UK-based team by ensuring the smooth planning, coordination, and administration of training activities. Your responsibilities will include:
- Relationship Building: Foster strong, trust-based relationships with the UK team. Be proactive in seeking guidance and support when needed.
- Training Coordination: Plan and coordinate training courses and events, ensuring accurate records are maintained in Competency Cloud. Issue joining instructions to delegates in advance of each course.
- Commercial Awareness: Select appropriate training providers that offer the best value for money, ensuring alignment with our list of Approved Training Providers.
- Stakeholder Engagement: Liaise with both internal and external training providers to ensure a seamless experience for all delegates.
- Record Management: Maintain, update, and archive training records in a timely and accurate manner, in line with our SLAs.
- Attendance & Certification: Proactively track training attendance, issue certifications as required, and manage purchase orders, including amendments and receipting requests.
- Onboarding Support: Ensure new starters are added to Competency Cloud in line with SLAs. Record correct trade information, assign relevant e-learning, and provide system access.
- Offboarding & Cost Control: Archive leavers from Competency Cloud, review existing bookings, and cancel or reassign delegates where appropriate to minimise costs.