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Senior Executive

EXL

Posted 24 Jun 2026

BengaluruHigh payGreat Place to Work
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Primary Responsibility

  • Working on day-to-day activities with accuracy
  • Responding to the emails
  • Client call handling
  • Preparing SOP/ Process document

Performance Parameters

  • Productivity
  • Monitoring and Reporting – TAT & Accuracy
  • Schedule Adherence
  • Analysis of data and Feedback
  • Calibration

Role Responsibilities

  • Production with accuracy
  • PO Creation, SKU Creation
  • Reporting
  • Email handling
  • Team co ordination

Primary Internal Interactions

  • Assistant Manager
  • Manager
  • AVP

Primary External Interactions

  • Supervisors at the client end for the purpose of seeking clarifications & answering queries
  • Operations, process owners for calibrations and process related updates.
  • Client QA team for calibrations

Qualifications

  • Experience of 1 to 3 years in Non-Finance MIS reporting process or any other product related domain or Retail business. Graduate, MBA, M. Com, BBA