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Associates-Operations-Back Office

EXL

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Role includes gathering inputs and updating prerequisites for new business setup and policy renewals for multiple Commercial Lines of Business. Details are updated on the system based on data, instructions, and guidelines with referrals to underwriters where required.

Responsibilities

  • Evaluate incoming requests and interpret necessary information

    Complete data structuring for new business and share with underwriters

    Issue policy documents for new policies and renewals

    Review policy terms and support renewal decisions

    Interact with underwriters and update workflow systems

Qualifications

  • Technical Skills:

    - Proficiency in MS Excel, Outlook, and Word

    - Ability to interpret instructions and handle high volume transactions

    Process Skills:

    - Balance quality, timeliness, and productivity

    - Good decision-making ability

    Aptitude:

    - Self-discipline and result orientation

    - Strong attention to detail and numeracy skills

    Soft Skills:

    - Good communication skills

    - Ability to multitask and prioritize work

    Minimum Qualification: Bachelor's Degree