Manager

• Utilize operational Key Performance Indicators (KPI) and other measurements to drive continuous improvements
• Maintain day to day operations, administration and communication to Client and leadership
• Reporting and presenting to the Management on KPI’s on a pre-determined frequency
• Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution
• Develop and maintain relationships with external system owners and vendors

Responsibilities

• • Provide staff members with technical support, training, coaching and resources to achieve department objectives.
  • Ensure Internal Control compliance and External Audit requirements are met at all times
  • Develop Competencies in the team, Hire right candidates for any open positions

Qualifications

• • Perform all other duties as assigned.
  • Be analytical and have the ability to visualize process performance
  • Must be a proven team player with strong collaboration skills
  • Closure driven, work with a sense of urgency