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- Spanish Language Expert
- Sound understanding of insurance products
- Data mining, Reporting and Analysis.
- Database administration/development.
Responsibilities
- Carry out activities to support the Accounts Receivable cycle and subprocesses.
- The role involves calling customers for payments, payment processing, credit notes, write offs, reconciliations and reporting.
- Required interact with customers and agree before processing invoices
- Resolve all customer queries and requests coming via e-mails /tickets within the agreed SLA
- Perform account reconciliation between data from different systems
- Maintain exception logs for process related exception as and when they occur for knowledge retention
- Provide audit support where required
- Prepare reports as per requirements
Qualifications
B.COM / M.COM / MBA with Spanish Language Expert