← All jobs
E

Associate-Back Office-Customer Service

EXL

Posted 2 Jul 2026

NoidaHigh payGreat Place to Work
Apply on EXL

Research EXL before you apply

Check ratings, real-employee reviews, verified pay, and interview difficulty.

Review & understand all claim related documents & proofs. Identify documents required to pursue subrogation & upload them onto Subrosource

Responsibilities

  •  Role Responsibiliti es
    Participate in training to develop knowledge in all systems
    Integrate procedural changes into daily routine
    Achieve individual productivity and quality goals
    Support other team members in meeting service expectations
    Aid in the training of others, as needed
    Provide quality review to ensure accuracy
    Adhere to Company Policies and Procedures
    Stay current with system and procedural changes to bill entry process.
    Identi fy trends with bill entry errors and bring to management att enti on.
    Understanding of transportati on operati ons, freight fl ow, terms.
    Understanding of bill fl ow process (which can diff er between operati ng companies)
    Understanding of ‘down stream’ effects of bill entry accuracy
    Primary Internal Interacti ons
     

Qualifications

  • Graduate in any stream from a Reputed University 6 - 12 months experience in P&C Insurance - Property claims / Recoveries / Subrogation/ Claim adjudication