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Senior Executive - Quality Auditor

EXL

Posted 25 Jun 2026

ChennaiHigh payGreat Place to Work
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ADDITIONAL AND ESSENTIAL RESPONSIBILITIES:

  • Follow every aspect of SOP without fail. 
  • Complete received Audits for quality review and ensure quality output.
  • To achieve Quality SLA and quality production target.
  • Excellent verbal and written communication.
  • Follow project related protocols and instructions. 
  • Escalate issues, identify error trends.
  • Update all the required monitoring trackers. 
  • All emails from Leads/Manager should be answered promptly without fail.
  • Ensure to adhere with HIPAA compliance.
  • Good excel skills. 
  • Flexibility
  • Good Communication

Responsibilities

    • Perform comprehensive secondary quality audits on inpatient medical records reviewed by DRG Auditors.
    • Validate accuracy of principal and secondary diagnoses, procedures, POA indicators, discharge disposition, and final DRG assignment.
    • Ensure compliance with IPPS regulations, ICD-10-CM/PCS guidelines, official coding conventions, and payer/client-specific requirements.
    • Adhere strictly to all Standard Operating Procedures (SOPs) without deviation.
    • Ensure 100% compliance with HIPAA and data security standards at all times.

      Use quality tools, 3M software, NLP tools, and internal systems effectively for audit and reporting activities.
    • Demonstrate strong working knowledge of Microsoft Excel, Outlook, and Word for documentation and reporting.
    • Follow all project-specific protocols, workflows, and client instructions.

Qualifications

  • Education - Bachelor’s Degree in Science or Nursing.

    Certifications

    One or more of the following mandatory certifications:

    CCS – Certified Coding Specialist

    CIC – Certified Inpatient Coder

    CPC – Certified Professional Coder

    Experience - 

    Minimum 5 years of experience in Inpatient DRG coding or auditing.

    Minimum 1–2 years of experience in a Quality Analyst or Quality Auditing role.

    Preferred Qualifications (Desirable Criteria)

    Prior experience conducting IP DRG quality audits.

    Hands-on exposure to 3M encoder software and NLP tools.

    Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting.

    Experience working in SLA-driven, high-compliance healthcare environments.