Senior Operations Analyst, AS

Job Title: Senior Operations Analyst, AS

Corporate Title: Associate

Location: Pune, India

Team / division overview

As part of the DWS COO function, the Portfolio Services department is responsible for Corporate Actions, Collateral Management and Securities Finance, Class Actions, Proxy Voting and fees.

The Global Fee & Billing department covers processes relating to global trailer fees, management fees and performance measurement fees, billing, and e-invoicing.

• This role is for the global billing process within the Investment Operations domain of DWS India, which ensures recording and validation of invoices raised by the vendors for internal and external administrated funds for European region.
• This role will be responsible for completing the day-to-day activity as per standards and laid down procedures and ensuring accurate and timely delivery of assigned production duties.
• This position is required to validate the invoices against the rate cards agreed with the clients and ensure timely booking of invoice amounts in DWS’s system.

Role Description

• We are looking to hire a candidate for the Global fee and Billing Process who has basic knowledge of billing processes and finance-related concepts.
• The candidate should understand the end-to-end billing cycle, invoice preparation, fee calculations, and key terms such as Invoice, Assets Under Management (AUM), Basis Points (bps), Accruals, Fees, and Reimbursements, e-invoicing.
• The role requires good attention to detail, basic analytical skills, and the ability to work with financial data accurately within agreed timelines.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Support the billing team in day-to-day billing operations and invoice processing.
• Review and validate billing data to ensure accuracy and completeness.
• Assist in preparing, checking, and issuing invoices to clients or internal stakeholders.
• Understand and apply basic fee calculation concepts using AUM, fee rates, and basis points.
• Perform reconciliation of invoice amounts against source data or billing systems.
• Identify and escalate billing discrepancies, missing data, or calculation issues.
• Maintain accurate records of billing activities, approvals, and supporting documentation.
• Coordinate with internal teams such as functional teams for billing-related queries.
• Ensure billing tasks are completed within defined timelines and quality standards.
• Support process improvements, automation initiatives, and documentation of billing procedures where required.

Your skills and experience

The candidate should have basic understanding of the following:

• Invoice – Document raised to request payment for services provided.
• Assets Under Management (AUM) – Total market value of assets managed for a client or fund.
• Basis Points (bps) – Unit used for fee calculations; 1 basis point = 0.01%.
• Billing Cycle – Process covering fee calculation, invoice generation, review, approval, and payment tracking.
• Fee Calculation – Understanding of how fees are calculated based on AUM and agreed fee rates.
• Accruals – Recording expenses or fees before actual payment or invoicing.
• Reimbursements / Expense Recovery – Recovery of expenses from clients where applicable.

Required Skills

• Basic knowledge of billing, invoicing, and finance operations.
• Good numerical and analytical skills.
• Strong attention to detail and accuracy.
• Good communication skills, both written and verbal.
• Ability to work with deadlines and manage routine operational tasks.
• Basic knowledge of Microsoft Excel, including formulas, filters, sorting, and data validation.
• Ability to identify discrepancies and escalate issues appropriately.
• Willingness to learn billing systems, finance tools, and process workflows.
• Knowledge of custodian invoices, management fees, safekeeping fees, or fund-level billing would be an added advantage.
• Exposure to automation tools such as Power Automate, Copilot, or workflow management tools would be beneficial.

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.