Manager, Oracle Transformation Delivery

Global Supply Management (GSM) is responsible for sourcing, negotiating, and contracting with the right suppliers to meet business needs and enable the enterprise to pay for the goods and services procured from its suppliers and partners (co-brand, corporate card clients, membership rewards, service establishment rebates and travel & lifestyle). Besides providing third party risk management, it is also responsible for managing the Travel and Entertainment (T&E) program for the enterprise.

Responsibilities

• Product Lead, Oracle Transformation Delivery (Band 35) is accountable for hands-on product delivery of Oracle Cloud Procure-to-Pay (P2P) capabilities as part of the enterprise transformation program. Operating within the Product / Capabilities organization, this role drives the design, configuration, testing, and deployment of assigned Oracle Cloud Procurement modules across defined business units and workstreams.

  The Product Lead partners closely with Finance, Technology, Tax, Business teams, and System Integrator to translate requirements into product-ready Oracle Cloud solutions, manage interdependence at the module level, and ensure delivery meets approved product standards, control requirements, and implementation timelines.

  Key Responsibilities

  Oracle Cloud P2P Product Ownership

  • Act as the functional product owner for Oracle Fusion Cloud P2P modules, including:
    • Procurement & Self-Service Procurement
    • Supplier Management
    • Accounts Payable – Invoicing & Taxation
    • Project Accounting (P2P touchpoints)

  Implementation Transition & Stabilization

  • Lead the end-to-end functional delivery of Oracle Cloud P2P modules, from design and configuration through testing, go-live, and post-go-live stabilization.
  • Collaborate with Procurement, Finance, and Technology stakeholders to gather and translate business requirements into scalable Oracle Cloud solutions that enable an optimal user experience.
  • In partnership with enterprise technology services to conduct fit-gap analysis, lead design workshops, and guide functional configuration of P2P modules (PO, iProcurement, AP, Supplier Portal, Invoice Imaging).
  • Support data migration and User Acceptance testing.
  • Facilitate Agile ceremonies (e.g., sprint planning, retrospectives, daily stand-ups) ensuring adherence to SAFe Agile practices.
  • Partner with Technology and System Integrator teams during implementation, cutover, and hyper care to ensure a controlled transition into Product ownership.
  • Lead stabilization activities post-go-live, ensuring defects are triaged, root-caused, and resolved in line with support SLAs.
  • Work in partnership with Product BAU team to ensure knowledge transfer and ownership of post-production support of Oracle cloud releases.

  Cross-Functional Partnership

  • Collaborate with Finance, Tax, Payment Strategy & Operations, Technology, and Risk teams to ensure Oracle configurations meet functional, compliance, and regulatory expectations
  • Partner with Technology and SI partner to ensure stability of interfaces (banking, tax engines, supplier systems, upstream/downstream systems).
  • Support incident management, defect prioritization, and backlog grooming from a product and business impact perspective.
  • Collaborate with Training and Change teams to support adoption, role clarity, and user effectiveness.

  Continuous Improvement & Oracle Cloud Optimization

  • Identify opportunities to improve automation, user experience, and controls using Oracle Cloud standard features.
  • Drive standardization and simplification of P2P processes, minimizing customizations and technical debt.
  • Contribute to longer-term Oracle Cloud roadmap discussions for Procurement and payments capabilities.

Qualifications

• • 10+ years of experience in Procure-to-Pay, ERP product ownership, or Oracle Cloud Financials implementations.
  • Strong hands-on experience with Oracle Fusion Cloud Procurement, Accounts Payable, Supplier Portal, and related P2P modules.
  • Experience transitioning Oracle Cloud solutions from implementation into BAU product ownership.
  • Strong understanding of:
    • Oracle Fusion Financials architecture
    • Approval workflows and controls
    • Tax configuration (GST / VAT)
    • Integration touchpoints within P2P
  • Experience operating in complex, global, multi-entity, environments.
  • Exposure to Agile development methodology
  • Strong communication and stakeholder management skills, with the ability to influence Product, Technology, and Business teams.

  • Prior experience working within a Product or Platform ownership model is preferred.

     

     

    Leadership Competencies

  • Execution Focus – Demonstrates ownership of module delivery, driving progress through disciplined planning and execution.
  • Technical Proficiency – Applies deep understanding of Oracle Cloud configurations, data integrations, and testing processes.
  • Collaboration & Influence – Partners effectively across teams and levels, resolving issues through proactive engagement.
  • Adaptability – Adjusts to evolving priorities and manages ambiguity in a fast-paced transformation program.
  • Quality & Control Mindset – Upholds accuracy, compliance, and data integrity throughout delivery.

  • Continuous Improvement – Identifies and implements improvements leveraging automation and Oracle Cloud capabilities.

     

     

    Why Join Us

     

     

    At American Express, we’re reimagining how our global finance and supply management systems operate through cutting-edge Oracle Cloud solutions. In this role, you’ll lead a foundational transformation that modernizes our technology landscape, strengthens compliance, and enables future-ready capabilities.